High performance computing by Aspen Systems, Inc.

                                                   Aspen offers several different Managed Service packages with
                                              our solutions. This gives you the flexibility to choose the kind of
                                       support you need to make your deployment a success.

Standard Service Package - free of charge with all purchases
Flex Service Package - future proofing upgrade support
Total Service Package - full administration of your HPC solution

We also allow you to configure and utilize additional add-on services
to further tailor your support experience.

On-Site Hardware Maintenance - have our engineers do all hardware maintenance
Priority Shipping - priority over-night shipping for all advanced parts
On-Site Spares Service - on-site spares that adjust to your needs
Disaster Recovery Service - archive cluster images safely off-site at a secure facility
Vacation Service - vacation coverage for your over-worked HPC administrator
Firefighter's Assistance Service - advanced technical assistance for that emergency need
HPC Co-Location Service - no facility for your HPC solution, no problem!

Contact Aspen Systems at 1-800-992-9242 for more information about our support packages and add-on services.


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