High Performance Computing needs within in the government sector reaches well beyond Civilian and Defense programs. Governing bodies are responsible to provide a stable information infrastructure for resources ...
One of the most significant investments our global community makes in our collective future is that of higher education. High Performance Computing plays an integral role in the escalating success of such institutions ...
Traditionally, the finance and banking industries have relied heavily on information technology to support the operational aspects of their business sector. The risk of functioning with inadequate technology was ...
The Life Sciences sector relies heavily on High Performance Computing. Extensive research, development, testing and marketing are only a sampling of the process that must be completed as quickly ...
Severe weather and seasonal climate phenomena have a profound impact on both human population as well as the world economics. Innovative HPC system architectures are required to meet the demands of the ...
High Performance Computing has, and continues to, modernize the US manufacturing sector. HPC is considered a key driver in upgrading our nation's manufacturing capabilities. A factsheet produced by ...
At Aspen Systems, our participation doesn't end when you receive your cluster. We are there for you when you encounter problems as well. We offer multiple ways to contact us, as well as all the online resources at www.aspsys.com.
Using e-mail automatically opens a support ticket as well. A return email is sent back to you with an automatically assigned ticket number from the Aspen trouble ticketing system.
All engineers at Aspen see all support tickets, so there is no need to mail to any particular engineer. Use the standard support email address even if you have any engineers specific e-mail address. Your particular engineer may be on a trip to a customer site, or may be working another case, and we want to help you as quickly as possible.
You can always call us directly for help with your problem. Telephone support hours are Monday through Friday, 8:30 AM to 5:30 PM Mountain Standard (or Daylight) Time.
Toll Free from the US and Canada: 1-800-992-9242