ASPEN SYSTEMS WARRANTIES
Aspen Systems Warranties
Aspen Systems warranties are a great way to ensure that hardware failures don’t cause extended downtime or headaches. As an Aspen Systems customer, you receive software support free of charge from Aspen Systems for the life of your cluster or server under our Standard Service Package. If you select the Flex Service Package or Total Service Package, you’ll even receive all software upgrades and system maintenance to your system as you request them.
HARDWARE WARRANTIES FROM ASPEN SYSTEMS
Aspen Systems hardware warranties are available with all our systems, and our warranties allow much more flexibility than many other vendors. Aspen Systems offers a Total System hardware warranty, which is the more traditional warranty covering all components delivered in your order, or separate warranties on different components in your system. Separate component warranties are very popular with customers who operate larger systems with phased upgrade requirements. Aspen Systems can warranty your entire system for the period of time chosen, or different components of your delivered systems separately, allowing you the capability to cover all, or only part of your environment for different periods of time.
OUR WARRANTY TYPES
The “Total System” hardware warranty type is the more traditional warranty that covers every component in your delivered system.
RAID & STORAGE
This warranty type covers your RAID and Storage components including HDD/SDD, controller’s, software upgrades and cables.
The “Interconnect” warranty type covers the delivered systems low latency interconnect, cables, switches, and high speed switches.
Once you have chosen one of the Aspen Systems warranties you desire, you can select the amount of time you wish each warranty type to be in effect. We warranty systems for a maximum period of five (5) years from date of delivery.
If you later wish to extend your hardware warranty after your system is delivered, it is very easy to do so using our Warranty Extensions. Speak to your sales engineer for more information.
Aspen Systems offers hardware warranties for the following periods.